Charges

The utility bill charges consist of:

• Water
• Sewer
• Sanitation
• Stormwater
• Miscellaneous Fees (i.e., special trash pick-ups, frozen meter charges, surcharges, etc.)

There is always a utility bill associated with a property in the city limits. Properties with water turned off will still incur a stormwater fee.

Billing Process

Customers receive utility bills every month. Bills are mailed or e-mailed at the end of each month and are due on the 15th of the month. 

While the account is in their name, customers are responsible for all billings.

Payments

Utility bill payments can be made as follows:

• By mail to 520 4th Ave Grinnell, IA 50112 (allow at least two days for delivery)
• At the utility counter inside City Hall
• At the drop box located on the west side of City Hall
• Automatic clearing house payment (ACH) option (H2O Direct), where payments are automatically deducted from the customer's checking or savings account on the due date
• Online or by phone via Payment Service Network.