We want to make sure all residents are aware of a new partnership Grinnell has with Service Line Warranties of America (SLWA) to offer protection to city homeowners for the water and sewer service lines that connect their homes to the city’s systems. Many homeowners are unaware that repairs and replacements to these lines are their responsibility and are not covered by basic homeowners insurance or by the City.
You will soon receive a letter in the mail with all the details about the available plans. While the letter will be from SLWA, the city’s logo will be on the letter to show that a formal partnership is in place. We are providing this information to limit any confusion. There is no cost to the City in offering the voluntary coverage plan to homeowners.
It is crucial for residents to understand that the coverage plans are completely voluntary. You do not need to sign up for a plan, but we are making them available because they are a good option for many homeowners who are concerned about the costs associated with an unexpected home repair that can run into the thousands of dollars.
If a customer’s service line needs repair, a quick call to the SLWA 24-hour hotline will dispatch a local, licensed contractor familiar with local code. There are no service fees or deductibles.
We encourage you to review the plan details thoroughly. You may also want to check on whether similar coverage is available through your homeowners insurance. One significant difference between the SLWA plans and the typical homeowners insurance option is that insurance plans usually require a deductible, while the SLWA plans carry no deductible.
Founded in 2003, SLWA has partnered with over 700 leading cities and municipalities in the US to provide repair service plans that offer homeowners peace of mind and convenience. SLWA’s program is endorsed by the National League of Cities and the company has an A+ rating with the Better Business Bureau. For questions about this service, or to enroll, please contact SLWA at 866-922-9006 or visit www.slwofa.com.